SimpleHelp Remote Support
If you would like us to help you remotely, and you are unable to complete the installation of our remote support software, please follow the instructions below.
Go to www.pchelp.uk.com
Press the 'Download Remote Support' button
Press the 'Run' button in the File Download box
If you receive a warning from your security software, tell it to allow the software to run
A SimpleHelp window will open
Enter your name in the 'Name' box, leave the 'Company Name' blank, and press the 'Submit (Secure)' button
The message 'You are connected and in a queue, please wait' will appear at the top of the SimpleHelp window
Please call us to let us know that you are waiting.